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| And so it went.... another satisfied customer, almost! |
| 07.07.05 (10:50 am) [edit] |
Despite the dreaded showroom depreciation, whereupon my new vehicle will drop a couple of thousand dollars in value the very minute I drive it off the lot, I opted for the new car route for personal reasons. In general, I find it more comfortable to deal with the fresh, young, and inexperienced sales people because I feel they are almost as clueless as I am, have not yet developed the kind of avarice and jaded-ness, which characterize many of their older and more experienced colleagues. There is little comfort when I am hounded by a high powered, overly enthusiastic salesperson, within seconds of disembarking from my own vehicle, who obviously sees me with dollar signs in his eyes, and bombards me with all the loaded closing questions known to man. I had to take a basic course in salesmanship just to adequately defend myself. Young sales people, on the other hand, are still learning on the job, and I am delighted to learn along with them. The salesman from whom I eventually concluded my buying decision was such a newbie, and I thought he did a remarkable job in handling himself by being properly helpful, without being overwhelmingly persuasive. Back at the dealership, after the negotiated price of "my" vehicle was agreed upon, the thing that stuck to my crop was my encounter with the finance manager. There he was, sitting in his glass office, with his white starched shirt, his tan creased pants, his power tie, his gold watch, and his gold cuff-links, bespeaking some level of authority. But a thief, with larceny in his heart, is a thief by any other name. First, the original advertised new car financing rate of 3.9% APR, which had partly prompted my return to this particular dealership was applicable to every other model except mine. Did I sense a variation of bait and switch? Then when I was practically assured that I should be reasonably certain to qualify for their new car rate of 4.9% APR, what I was presented with when I sat down was a totally different story. I know my FICO (or Beacon) Score, and I was already approved at 4.9% APR at another dealership belonging to the same family down the road. First he tried to sell me all the extended warranties up the ying-yang, pointing out only the very slight differences in the monthly payments, never bothering to point out or mention the interest rate, and when I respectfully declined, that?s when I saw the 7.65% APR jumping up at me. What's this, I asked?? Oh, your credit report had a couple of glitches, (where they had remained through thick and thin), and that was the best he (not "they") could offer me. I countered that 7.65% APR was nowhere near competitive, and surely I had been misrepresented in the early part of the negotiation process, and that it looked like I was not buying a car after all. As I was getting ready to get up from my chair, lo and below, as if by magic, he produced a fresh cost estimate sheet, and said he knew a bank that he might be able to get me at say, 6%. Again, I declined, and he quickly revised the figures to indicate 5.65%. Now all these gyrations took place in less than a couple of minutes. Our finance manager knew that if I could fog up a mirror, he could get me 5.65% or better, but he decided to try to rape me right at the start, because apparently he also thought I just fell off the turnip truck on the way to his office. A few seconds was all it took for me to nail it down. I had invested enough time farting around and I was primed to complete the purchase. And the "funny money" close (almost as notorious as the Good Cop, Bad Cop thing) was used on me: was I going to allow the difference between a dollar or two a day stand in the way of my owning a new car, he asked? To labor the obvious, a dollar or two each day over the duration of the financing period of five years come to an additional $1800 or $3600. So, he was in essence challenging me without declaration whether I had enough brains to do the math on the spot! Even though I was not happy with the way this schmuck tried to take advantage of me, or people like me, and even though I sensed there was a teachable moment, I concluded that this gentleman was my contemporary and he should know better. I could have expressed my dismay all the way up the food chain, and received some satisfaction as to how I felt. But why bother? Why should I interfere with his karma, and hinder his own eventual downfall to that abyss of his own making one of these days? His comeupperance will be waiting for him soon enough. Oh.... in case you are still holding your breath, I did drive out of the dealership in a 2005 Honda CR-V with 8 miles on the odometer. It looks just like the picture your will find in the issue of Consumer Reports on new 2005 cars. & nbsp; &n bsp;
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| A few more lessons learned... |
| 07.05.05 (2:01 pm) [edit] |
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Here are some of the things I've learned from my car purchase adventure:
1. The typical markups on new vehicles range from 18 to 25% depending on the type, make, and model of the vehicle. The markups on "used" vehicles are substantially higher. Many "previously owned" vehicles are acquired via auctions at fifty cents or less on the dollar and they are then turned around to be "sold" to an unsuspecting public at slightly below "Blue Book" retail prices to give the illusion of an attractive bargain.
2. On new cars, the MSRP, Sticker or Invoice prices, are also misleading because dealers often get them at below Invoice prices, along with volume discounts and other bonuses and incentives. I am reasonably certain there is no car dealer, new or used, who will sell me a car at a loss. There are many fixed overheads, which have to be paid, along with the salaries and commissions for the manager, the sales people, the finance people, and all the supportive secretarial staff. I simply need to know how much money they are going to make on my ignorance and lack of negotiating skills.
3. To use a hated phrase, there are many ways the new car dealer can skin a cat. (I happen to be fond of most cats.) Padding the sticker price is the obvious first gimmick. The added on options are the next bunch of miniature profit centers. The leasing versus owning scenarios is another way to eventually get the buyer pay a lot more for the same car than had he bought it outright to begin with. The trade in allowance is yet another way to massage the numbers to fit that square peg into the round hole. But even when the price has been negotiated down to a mutual seemingly agreeable figure, when I have written out the deposit check, and start to think seriously that I may have bought a new car, there is the finance game to be played, and depending how ready, willing, and able to play that game, will result in how much more I will eventually have to pay for my jalopy.
Early on, during one of my preliminary trips, I made the mistake of wandering into a previously owned Euro-car dealership, loaded with Mercedes, BMWs, Jaguars, and Porches, which had advertised a spiffy looking Mitsubishi Eclipse GT for sale at what seemed to be a reasonable price. Out came sauntering this salesman in his power outfit for Florida, and I was told forthwith that said vehicle had long been sold! And besides, I was standing in their lot, which only featured cars at $30K and up. If I were interested in the price range of the Eclipse, I should wander over to the other side of the main drag where another used lot car was located. In other words, “You are on the wrong side of the track, Bud!” Obviously, he did not want to sell me a car that day, because he had immediately jumped to the conclusion to read the book by the cover. I smiled at him, and did not wish to enlighten him. In truth, I had been leaning towards a new car purchase already at that point. Going to get some work done now… back in a three shakes of the lam’s tail.
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| On buying a car.... |
| 07.04.05 (1:42 pm) [edit] |
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Happy July 4th to All, and Greetings from The Asylum!
As some of you may be aware, since "Beautiful" went the way of all flesh, and her almost immaculate body will soon be parted out to an antique dealer who offered me a song and a dance for her remains, I have been doing some research on the acquisition of a replacement vehicle for a couple of weeks now. I am now excited to report, that on the 29th of last month, I arrived at my conclusion and signed on the dotted line. Yippeeeee!
Decisions, decisions, decisions. Should I go for a new or a previous owned chariot? Do I want a vehicle that is “fun to drive”, or should I choose one that is more sedate, but noted for its reliability and safety features? Should I live now, and forget about tomorrow, or should I at least think in terms of next month, or next year, in the event I should celebrate another birthday?
After some debate with myself, at this juncture in my life, I decided that reliability, and probably along with affordability may be my governing criteria. No longer do I drive fast anymore. Speeding tickets are rather expensive, and I despise having to attending driving school, plus getting my car insurance jacked up in an eventual accident. And the question of a new car versus a previously owned late model was finally settled after deciding on a particular make and model, and the pros and cons of warranty, peace of mind, initial and deferred maintenance, versus the difference of a few thousand dollars, when in monthly payment terms, it will not that too much beyond having a dinner night out in a nice, medium priced restaurant. In sales terminology, it is called breaking it down to the ridiculous, or funny money, which shall be illustrated shortly.
Since I have not purchased a car in almost ten years, the sum total of the different fact finding trips and finally negotiating sessions have been one fascinating learning experience. Having crossed swords, however briefly, with a number of lightweight salesmen, as well as salesmen who's been around since Noah built The Ark, I can understand and appreciate why used car salesmen categorically have such a stinking reputation. Maybe one in ten of such exotic specimens show some semblance of honesty and integrity. The rest attest to the dictum there is a sucker born every minute, and the price has little relation to value. It is what the traffic would bear, and how much gouging may be viewed as conscionable in order for the salesperson to sleep at night. Let me say, without any reservation, that as a car buyer, I am NOT going to win in any negotiations. I simply need to be aware enough and understanding enough not to be taken to the cleaners completely.
This mini saga is to be continued... 
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